In today’s fast-paced world, finding moments of tranquility and rejuvenation is more crucial than ever. At The Ritz-Carlton Istanbul, we understand the need to nurture not just the body, but also the Spa Soul. We are delighted to offer exclusive Charme d’Orient treatments and products, meticulously designed to provide a holistic spa experience that revitalizes your inner self and enhances your natural beauty. These highly effective treatments are suitable for all skin types, particularly beneficial for those seeking to combat premature aging and the stresses of modern life.
Our commitment to your well-being extends to every aspect of your visit. We believe that a truly enriching spa experience is one that caters to your individual needs and desires, ensuring comfort, efficacy, and a journey towards inner harmony. To help you plan your perfect escape and embrace your spa soul, we’ve compiled some essential information regarding our services.
Understanding the nuances of a spa experience is key to maximizing its benefits. While we encourage guests of all ages to appreciate wellness, certain aspects of our spa are designed with adult rejuvenation in mind. For the safety and tranquility of all our guests, and to ensure an environment conducive to exploring your spa soul, we have specific age guidelines. Minors are welcome to enjoy our swimming pool, accompanied by parents or guardians, during designated hours. However, access to spa facilities like lockers, whirlpools, and saunas is reserved for adults. Similarly, our fitness center is available for guests aged 18 and above.
We believe in providing a seamless and respectful experience for every guest. Punctuality is appreciated to ensure you receive the full benefit of your chosen treatment and to maintain our schedule for other guests seeking their own spa soul journey. Arriving late may limit the duration of your treatment, potentially diminishing its effectiveness and your overall pleasure. Rest assured, your treatment will conclude on time to avoid delays for subsequent appointments, and the full treatment value will be applied. We encourage you to arrive a few minutes early to fully unwind and prepare to connect with your inner peace.
Life’s plans can change, and we understand the need for flexibility. Should you need to modify or cancel your spa reservation, we kindly request a minimum of 6 hours’ notice. This allows us to accommodate other guests and manage our schedule effectively, while respecting your time and ours. Cancellations made with less than 6 hours’ notice will incur a 100% cancellation charge. For changes or cancellations made 8 hours or more prior to your scheduled treatment, no fee will be applied. A 50% charge will apply for cancellations made between 6 and 8 hours before your appointment. Understanding our policy ensures a smooth and considerate experience for everyone seeking to nurture their spa soul at The Ritz-Carlton Istanbul.
Payment for your spa soul experience is designed to be convenient and effortless. We accept all major credit cards and cash for spa services. For guests residing at the hotel, you also have the option to charge spa services directly to your room, adding to the seamless luxury of your stay. We strive to make every aspect of your visit as comfortable and uncomplicated as possible, allowing you to fully immerse yourself in the journey of self-discovery and rejuvenation.
Gratuities are a matter of personal preference and are not included in our spa treatment prices. If you feel that your therapist has provided exceptional service and helped you connect with your spa soul, you are welcome to express your appreciation at your discretion. Our focus remains on providing an unparalleled experience that leaves you feeling refreshed, revitalized, and deeply connected to your inner well-being.
Value Added Tax (VAT) at 20% is included in all our spa treatment prices. We believe in transparency and clarity in all our dealings, ensuring that you can fully relax and enjoy your spa soul experience without any hidden costs or surprises. Our commitment is to provide you with a luxurious, rejuvenating, and soul-enriching journey from the moment you arrive until the time you depart. Discover your spa soul at The Ritz-Carlton Istanbul and embark on a path to holistic wellness and inner peace.