Umstead Spa is your ultimate destination for relaxation and rejuvenation, offering a serene escape with luxurious treatments and personalized care, accessible through spa-wear.com. Here you’ll discover a sanctuary dedicated to your well-being, providing a range of services from therapeutic massages to revitalizing skincare therapies, all within an elegant and tranquil setting. At spa-wear.com, you’ll find the perfect apparel to enhance your spa experience, ensuring comfort and style as you indulge in self-care. Explore our site for exquisite spa wear and embrace the wellness journey that awaits you.

1. What Exactly Is The Umstead Spa And What Does It Offer?

The Umstead Spa is a luxurious wellness retreat offering a comprehensive range of spa services designed to promote relaxation, rejuvenation, and overall well-being. The spa provides a tranquil escape from the stresses of daily life, with a focus on personalized care and exceptional service. The Umstead Spa also stands out due to its commitment to holistic wellness, incorporating elements of nature and mindfulness into its treatments. According to the International Spa Association (ISPA), in July 2023, spas that offer holistic experiences report higher customer satisfaction rates. This approach helps guests achieve a deeper sense of relaxation and balance, enhancing their overall spa experience.

1.1. What Specific Services Does The Umstead Spa Provide?

The Umstead Spa offers a variety of services, including:

• Massages: Therapeutic massages tailored to individual needs.
• Skincare Therapies: Revitalizing facials and body treatments.
• Nail Care: Manicures and pedicures for guests aged 8 and older when accompanied by an adult.
• Body Treatments: Exfoliation, wraps, and hydrotherapy to nourish and detoxify the body.
• Wellness Programs: Yoga classes and fitness studio access for hotel guests.

For a deeper dive, consider the following breakdown:

Service Category	Specific Treatments	Benefits
Massages	Swedish, deep tissue, hot stone, aromatherapy, prenatal	Stress reduction, muscle relaxation, pain relief, improved circulation
Skincare Therapies	Facials, microdermabrasion, chemical peels, anti-aging treatments	Enhanced skin health, reduced fine lines and wrinkles, improved skin tone and texture, acne treatment
Nail Care	Manicures, pedicures, gel polish, nail art	Improved nail health, relaxation, aesthetic enhancement
Body Treatments	Salt scrubs, seaweed wraps, mud treatments, hydrotherapy	Detoxification, exfoliation, hydration, improved skin elasticity
Wellness Programs	Yoga classes, meditation sessions, personal training, fitness studio access	Increased flexibility, stress reduction, improved physical fitness, enhanced mental well-being
Additional Services	Waxing, tinting, and other aesthetic treatments	Hair removal, enhanced appearance

The Umstead Spa is located at 100 Woodland Pond Dr, Cary, NC 27513. You can contact them via phone at +1 (919) 447-4000 or visit their website to explore more about their offerings.

2. What Are The Operational Hours For The Umstead Spa?

The Umstead Spa is open daily from 8:00 AM to 5:30 PM, providing ample time for guests to enjoy their services. This consistent schedule allows visitors to plan their spa days conveniently, whether they prefer an early morning treatment or an afternoon of relaxation. The extended hours also accommodate different lifestyles and schedules, making it easier for everyone to experience the spa’s offerings.

2.1. How Does The Umstead Spa Accommodate Different Schedules With Its Hours Of Operation?

The Umstead Spa’s daily operating hours from 8:00 AM to 5:30 PM provide flexibility for guests to schedule appointments based on their personal needs. Early morning slots cater to those who prefer starting their day with relaxation, while afternoon sessions are perfect for unwinding after work or other activities. This wide range of hours ensures that most guests can find a suitable time to enjoy the spa’s services.

Consider these points for the convenience:

• Early Morning (8:00 AM – 10:00 AM): Ideal for starting the day with a refreshing treatment.
• Midday (10:00 AM – 2:00 PM): Perfect for a relaxing break during a busy day.
• Afternoon (2:00 PM – 5:30 PM): Great for unwinding after work or other commitments.

3. Are There Age Restrictions For Using The Umstead Spa’s Services?

Yes, The Umstead Spa requires guests to be 18 years or older to enjoy their services and facilities. Identification may be requested upon check-in to verify age. However, guests under 18 but older than 8 can receive manicures or pedicures if accompanied by an adult.

3.1. Why Are There Age Restrictions At The Umstead Spa?

The age restrictions at The Umstead Spa are in place primarily for safety, privacy, and to ensure a serene environment for all guests. Many spa treatments are designed for adults and may not be suitable or safe for younger individuals. Additionally, certain areas of the spa, such as saunas and steam rooms, can pose health risks for children. The age restrictions also help maintain a peaceful atmosphere, as younger children may not be able to adhere to the quiet and respectful conduct expected in a spa environment.

Here are a few reasons for the age restrictions:

• Safety: Some treatments may not be suitable for younger skin or bodies.
• Privacy: To respect the privacy of all guests, especially in areas like locker rooms and treatment rooms.
• Environment: To maintain a tranquil and relaxing atmosphere for all visitors.

4. What Is The Policy On Electronic Devices At The Umstead Spa?

To ensure a serene environment and protect guest privacy, The Umstead Spa asks that all electronic devices, including cameras and video equipment, be left in lockers upon arrival. Cell phones and other electronic devices are not permitted in treatment rooms or wet areas such as the sauna, steam room, and whirlpool.

4.1. Why Does The Umstead Spa Restrict The Use Of Electronic Devices?

The restriction on electronic devices at The Umstead Spa is designed to enhance the overall spa experience by minimizing distractions and maintaining a peaceful atmosphere. Electronic devices can disrupt the tranquility that guests seek when visiting a spa. The use of cameras and video equipment can also compromise the privacy of other guests. By limiting electronic devices, the spa aims to create a relaxing and respectful environment for everyone.

The benefits of restricting electronic devices include:

• Reduced Distractions: Minimizes noise and interruptions.
• Enhanced Privacy: Protects the privacy of all guests.
• Improved Relaxation: Encourages a deeper sense of calm and well-being.

5. How Can I Make A Reservation At The Umstead Spa?

Reservations at The Umstead Spa can be made by contacting them directly at 919-447-4041. When booking, you can specify a preference for a male or female provider, and the team will do their best to accommodate your request. Making reservations in advance is highly recommended to ensure availability and to secure your preferred treatment times.

5.1. What Information Should I Provide When Making A Reservation?

When making a reservation at The Umstead Spa, be prepared to provide the following information:

• Preferred Date and Time: Have a few date and time options in mind.
• Type of Service: Specify the treatment you are interested in (e.g., massage, facial).
• Provider Preference: Indicate if you prefer a male or female therapist.
• Contact Information: Provide your phone number and email address.
• Special Considerations: Inform the reservations agent of any health conditions, allergies, or pregnancy.

Providing this information ensures a smooth booking process and allows the spa to prepare for your visit accordingly.

6. What Is The Cancellation Policy For Appointments At The Umstead Spa?

The Umstead Spa requires a 24-hour notice for cancellations or rescheduling of appointments to avoid being charged the full service fee. For spa packages or appointments for parties of five or more, a 72-hour notice is required. “No-shows” will be charged the full amount to the credit card on file or the room.

6.1. Why Does The Umstead Spa Have A Cancellation Policy?

The Umstead Spa’s cancellation policy is in place to protect the spa and its service providers from financial loss due to missed appointments. When a guest cancels without sufficient notice, it can be difficult to fill the appointment slot, resulting in lost revenue. The policy also ensures that other guests have the opportunity to book appointments during popular times. By adhering to the cancellation policy, the spa can maintain its operational efficiency and continue to provide high-quality services.

Here’s why the cancellation policy is important:

• Revenue Protection: Ensures the spa is compensated for lost appointment slots.
• Fairness to Providers: Protects the income of therapists and other service providers.
• Opportunity for Others: Allows other guests to book appointments that become available.

7. What Health Considerations Should I Be Aware Of Before Visiting The Umstead Spa?

It’s important to inform the Umstead Spa at the time of booking if you are pregnant, have high or low blood pressure, any physical ailments, allergies, or any condition that may prohibit massages, skincare therapies, or exposure to heat. Excessive alcohol consumption is discouraged before, during, or immediately following spa treatments, sauna, steam, or whirlpool use. Also, avoid immediate sun exposure after any skincare therapy.

7.1. Why Is It Important To Disclose Health Conditions To The Umstead Spa?

Disclosing health conditions to The Umstead Spa is crucial for ensuring your safety and well-being during treatments. Certain health conditions can be contraindications for specific spa services, meaning that the treatment could be harmful or ineffective. By providing accurate health information, the spa can tailor your experience to your individual needs and avoid any potential risks. This proactive approach helps ensure that you receive the most beneficial and safe treatments possible.

Key reasons to disclose health conditions include:

• Safety: Prevents potential harm from treatments that may not be suitable for your condition.
• Customization: Allows the spa to tailor treatments to your specific needs.
• Effectiveness: Ensures that you receive the most beneficial and appropriate services.

8. What Is The Recommended Arrival Time Before My Appointment At The Umstead Spa?

If you are receiving a facial, body treatment, or massage, it’s recommended to arrive at least thirty minutes prior to your scheduled appointment. For nail care appointments, please arrive ten minutes prior to the scheduled time. This allows time for a brief consultation with your therapist and ensures that all appointments begin and conclude on schedule.

8.1. Why Should I Arrive Early For My Spa Appointment?

Arriving early for your spa appointment at The Umstead Spa allows you to fully prepare and relax before your treatment begins. The extra time provides an opportunity to complete any necessary paperwork, change into appropriate attire, and consult with your therapist about your specific needs and preferences. This ensures that you receive a personalized and effective treatment. Rushing to your appointment can increase stress levels, which can detract from the overall spa experience.

The benefits of arriving early include:

• Relaxation: Allows you to unwind and de-stress before your treatment.
• Consultation Time: Provides an opportunity to discuss your needs with your therapist.
• Preparation: Gives you time to change and prepare for your treatment.

9. Is There A Service Charge Applied To Services At The Umstead Spa?

Yes, for your convenience, a 22% service charge will be added to all services and packages at The Umstead Spa. Additional gratuities may be left at your discretion if you feel you have received exceptional service. This service charge covers various operational costs and ensures that the staff is compensated fairly.

9.1. What Does The Service Charge Cover At The Umstead Spa?

The 22% service charge at The Umstead Spa is designed to cover a variety of operational costs, including staff wages, benefits, and other expenses related to providing high-quality service. This charge ensures that the spa can maintain its standards of excellence and continue to offer a luxurious and relaxing experience for all guests. While the service charge is included, additional gratuities are welcome for exceptional service.

The service charge typically covers:

• Staff Wages and Benefits: Ensures fair compensation for service providers.
• Operational Costs: Helps cover expenses related to maintaining the spa’s facilities.
• Service Quality: Supports the delivery of high-quality services and amenities.

10. Are Gift Cards Available For Purchase At The Umstead Spa?

Yes, The Umstead Gift Card is available for purchase in any dollar amount and can be redeemed throughout The Umstead Hotel and Spa. Gift cards must be presented at the time of service to be redeemed. The Umstead Hotel and Spa is not responsible for lost or stolen cards, and gift cards are non-refundable. Gift cards do not expire.

10.1. What Are The Benefits Of Purchasing A Gift Card From The Umstead Spa?

Purchasing a gift card from The Umstead Spa offers several benefits, making it an ideal gift for any occasion. Gift cards provide the recipient with the flexibility to choose the spa services they desire, allowing them to customize their experience. They can be used for a variety of treatments, dining, or hotel stays, providing a versatile and luxurious gift option. Gift cards also eliminate the guesswork of selecting a specific gift, ensuring that the recipient receives something they truly want and will enjoy.

The benefits of Umstead Spa gift cards include:

• Flexibility: Recipients can choose their preferred services.
• Versatility: Can be used for spa treatments, dining, or hotel stays.
• Convenience: Easy to purchase and redeem.

11. What Is The Umstead Spa’s Policy On Personal Possessions?

The Umstead Spa advises guests to avoid bringing jewelry or other valuables to the spa. Hotel guests are encouraged to leave valuables in their guestroom safe or in a hotel safety deposit box. The spa is not responsible for broken, damaged, or misplaced items.

11.1. Why Does The Umstead Spa Advise Against Bringing Valuables?

The Umstead Spa advises against bringing jewelry or other valuables to minimize the risk of loss, damage, or theft. Spa environments can be busy, and personal items can easily be misplaced during treatments or while using the facilities. By leaving valuables at home or securing them in a safe location, guests can enjoy their spa experience without worrying about their belongings. This policy helps maintain a secure and relaxing atmosphere for everyone.

Key reasons for this policy include:

• Security: Reduces the risk of theft or loss.
• Damage Prevention: Avoids potential damage to valuable items.
• Peace of Mind: Allows guests to relax without worrying about their belongings.

12. Does The Umstead Spa Offer Dining Options?

Yes, The Umstead Spa offers healthy snacks and beverages on the second floor of the spa free of charge. For a full spa experience, guests are encouraged to reserve a table for lunch at Herons, the hotel’s signature restaurant, which features seasonal menus with locally sourced ingredients. An all-day menu is also available in the Bar & Lounge. The Umstead Spa also allows guests to bring their own wine with a corkage fee of $25 per 750 mL bottle, with a maximum of two bottles (1500 mL).

12.1. What Makes The Dining Experience At The Umstead Spa Unique?

The dining experience at The Umstead Spa is unique because it combines healthy and delicious options with a focus on locally sourced ingredients. Herons, the hotel’s signature restaurant, offers seasonal menus that highlight the freshest produce and flavors of the region. This farm-to-table approach ensures that guests enjoy meals that are not only satisfying but also support local farmers and sustainable practices. The availability of healthy snacks and beverages within the spa provides convenient and nourishing options for guests throughout their visit.

Key elements of the unique dining experience include:

• Seasonal Menus: Fresh, locally sourced ingredients.
• Healthy Options: Nutritious snacks and beverages available in the spa.
• Signature Restaurant: High-quality dining experience at Herons.

13. What Fitness Facilities Are Available At The Umstead Spa?

The Umstead Spa features a 24/7 Fitness Studio for overnight guests of the hotel. The studio includes an expansive cardio section, Peloton bikes, strength training equipment, and floor space for stretching and yoga. This comprehensive fitness facility allows guests to maintain their workout routines while enjoying their spa getaway.

13.1. What Are The Benefits Of Using The Fitness Studio At The Umstead Spa?

Using the Fitness Studio at The Umstead Spa offers numerous benefits for hotel guests. The 24/7 access allows guests to work out at their convenience, fitting exercise into their personal schedules. The state-of-the-art equipment, including cardio machines, Peloton bikes, and strength training tools, provides a variety of workout options. The availability of floor space for stretching and yoga encourages a well-rounded fitness routine. This facility supports guests in maintaining their physical health and well-being during their stay.

Benefits of the Fitness Studio include:

• 24/7 Access: Allows guests to work out at any time.
• Variety of Equipment: Offers cardio, strength training, and flexibility options.
• Convenience: Supports maintaining fitness routines while traveling.

14. Are Yoga Classes Offered At The Umstead Spa?

Yes, yoga classes are available to in-house guests on Saturday mornings for $30 per person. Classes are held in the Spa’s Meditation Courtyard from 8:00 a.m. to 9:00 a.m., weather permitting. Interested hotel guests can email [email protected] or call the Reservations line at 919-447-4041 to register. The cutoff for registration is the Thursday prior to that Saturday. A minimum of 3 guests is required to register.

14.1. What Are The Benefits Of Participating In Yoga Classes At The Umstead Spa?

Participating in yoga classes at The Umstead Spa offers numerous benefits for both physical and mental well-being. Yoga promotes flexibility, strength, and balance, while also reducing stress and improving mental clarity. The classes are held in the serene Meditation Courtyard, providing a peaceful and relaxing environment. The experienced instructors guide participants through various poses and breathing techniques, making the classes suitable for all skill levels.

Benefits of yoga classes include:

• Improved Flexibility and Strength: Enhances physical fitness.
• Stress Reduction: Promotes relaxation and mental well-being.
• Serene Environment: Classes held in the peaceful Meditation Courtyard.

15. What Can I Find At The Spa Boutique At The Umstead Spa?

The boutique nestled in The Umstead Spa is the perfect place to find a gift for a loved one or a treat to take home. The boutique offers a curated selection of high-quality products, including skincare items, aromatherapy products, and unique gifts. It’s an ideal spot to find something special to remember your spa experience or to share the gift of relaxation with someone else.

15.1. What Types Of Products Are Available In The Umstead Spa Boutique?

The Umstead Spa Boutique offers a diverse range of products designed to enhance your well-being and extend the spa experience beyond your visit. You can find:

• Skincare Products: High-quality lotions, cleansers, and serums.
• Aromatherapy Items: Essential oils, diffusers, and scented candles.
• Spa Apparel: Comfortable robes, slippers, and loungewear.
• Gifts and Accessories: Unique items perfect for loved ones or yourself.

16. How Does The Umstead Spa Ensure A Serene Environment For Its Guests?

The Umstead Spa ensures a serene environment through various policies and practices. Electronic devices are restricted in treatment rooms and wet areas to minimize distractions and protect guest privacy. The spa also maintains a quiet and respectful atmosphere throughout the facility, encouraging guests to speak softly and be mindful of others. These measures help create a tranquil and relaxing experience for all visitors.

16.1. What Specific Measures Does The Umstead Spa Take To Maintain Tranquility?

The Umstead Spa takes several specific measures to maintain tranquility, including:

• Electronic Device Restrictions: Prohibiting cell phones and other devices in treatment areas.
• Quiet Atmosphere: Encouraging guests to speak softly and be respectful.
• Privacy Protection: Ensuring the privacy of all guests in treatment rooms and wet areas.
• Calming Decor: Using soothing colors, lighting, and decor throughout the spa.

17. What Types Of Spa Wear Does Spa-Wear.Com Recommend For The Umstead Spa?

Spa-wear.com recommends comfortable and luxurious attire for your visit to The Umstead Spa, enhancing your relaxation and overall experience. High-quality robes, soft towels, and comfortable slippers are essential for enjoying the spa’s amenities.

17.1. What Specific Spa Wear Items Should I Consider For The Umstead Spa?

For the ideal spa experience at The Umstead Spa, consider these spa wear items from spa-wear.com:

• Luxurious Robes: Soft, absorbent robes for comfort between treatments.
• Comfortable Slippers: Non-slip slippers for safety and relaxation.
• Soft Towels: High-quality towels for drying off after wet treatments.
• Relaxing Loungewear: Comfortable clothing for relaxation in the spa’s lounge areas.

These items will help you fully enjoy your spa day, enhancing your comfort and relaxation.

18. How Does The Umstead Spa Accommodate Guests With Disabilities?

The Umstead Spa strives to accommodate guests with disabilities by providing accessible facilities and services. Ramps, elevators, and accessible restrooms are available to ensure that all guests can navigate the spa comfortably. The staff is trained to provide assistance and support to guests with disabilities, ensuring that they can fully enjoy their spa experience.

18.1. What Accessible Features Are Available At The Umstead Spa?

The Umstead Spa offers several accessible features, including:

• Ramps and Elevators: Ensuring easy access to all areas of the spa.
• Accessible Restrooms: Providing accessible facilities for guests with mobility issues.
• Trained Staff: Staff members trained to assist guests with disabilities.

These features help create a welcoming and inclusive environment for all guests.

19. How Can I Provide Feedback About My Experience At The Umstead Spa?

You can provide feedback about your experience at The Umstead Spa by contacting them directly via phone at 919-447-4041 or by sending an email through their website. Your feedback is valuable and helps the spa improve its services and ensure guest satisfaction. The Umstead Spa values guest opinions and uses them to enhance the overall spa experience.

19.1. Why Is Guest Feedback Important To The Umstead Spa?

Guest feedback is crucial to The Umstead Spa because it provides valuable insights into what the spa is doing well and where it can improve. Constructive criticism helps the spa refine its services, enhance the guest experience, and ensure that it is meeting the needs and expectations of its clientele. By actively seeking and responding to feedback, The Umstead Spa demonstrates its commitment to excellence and continuous improvement.

Key reasons why guest feedback is important:

• Service Improvement: Helps identify areas for improvement.
• Guest Satisfaction: Ensures the spa is meeting guest expectations.
• Quality Assurance: Maintains high standards of service and amenities.

20. How Does The Umstead Spa Contribute To The Local Community?

The Umstead Spa contributes to the local community by supporting local businesses and promoting sustainable practices. The spa sources ingredients and products from local farmers and suppliers whenever possible, helping to support the local economy. Additionally, The Umstead Spa implements eco-friendly practices to reduce its environmental impact and promote sustainability.

20.1. What Specific Sustainability Practices Does The Umstead Spa Implement?

The Umstead Spa implements several sustainability practices, including:

• Local Sourcing: Purchasing ingredients and products from local suppliers.
• Eco-Friendly Products: Using environmentally friendly cleaning and spa products.
• Waste Reduction: Implementing recycling programs and reducing waste.
• Energy Conservation: Using energy-efficient lighting and equipment.

These practices demonstrate The Umstead Spa’s commitment to environmental responsibility and community support.

Enhance Your Umstead Spa Experience with Spa-Wear.Com

Ready to elevate your relaxation? Visit spa-wear.com today to discover the perfect spa attire for your next visit to The Umstead Spa. Our curated collection of luxurious robes, comfortable slippers, and soft towels will ensure you enjoy every moment of your spa day. Explore our website and experience the ultimate in comfort and style.

Frequently Asked Questions (FAQ) About The Umstead Spa

1. What are the age restrictions for using The Umstead Spa’s services?
   You must be 18 years or older to enjoy our services and facilities, but guests older than 8 years old may receive a manicure or a pedicure when accompanied by an adult.

2. Can I bring my cell phone to The Umstead Spa?
   To maintain a serene environment, we ask that you leave all electronic devices in your locker upon arrival. Cell phones are not permitted in treatment rooms or wet areas.

3. How do I make a reservation at The Umstead Spa?
   Please contact us at 919-447-4041 for all reservations, and advise us of any preferences at the time of booking.

4. What is the cancellation policy for appointments at The Umstead Spa?
   We require a 24-hour notice for cancellations or rescheduling to avoid being charged the full service fee, or a 72-hour notice for spa packages or parties of five or more.

5. What health considerations should I be aware of before visiting The Umstead Spa?
   Inform us of any pregnancy, high or low blood pressure, physical ailments, allergies, or any condition that may prohibit certain treatments.

6. What is the recommended arrival time before my appointment at The Umstead Spa?
   Arrive thirty minutes prior to your scheduled appointment for facials, body treatments, or massages, and ten minutes prior for nail care appointments.

7. Is there a service charge applied to services at The Umstead Spa?
   Yes, a 22% service charge will be added to all services and packages for your convenience.

8. Are gift cards available for purchase at The Umstead Spa?
   Yes, The Umstead Gift Card is available for purchase in any dollar amount and redeemable throughout The Umstead Hotel and Spa.

9. What should I do with my personal possessions while at The Umstead Spa?
   Avoid bringing jewelry or other valuables to the spa, or leave them in your guestroom safe if you are a hotel guest, as the spa is not responsible for lost or damaged items.

10. Are yoga classes offered at The Umstead Spa?
    Yes, yoga classes are available to in-house guests on Saturday mornings. Email [email protected] or call 919-447-4041 to register.