Purchasing a spa cover is a significant investment in protecting your spa and enhancing your relaxation experience. At Spa Mart, we understand that clear and upfront information about all costs, including shipping, is crucial. Unlike some less transparent retailers, we strive to provide you with the most accurate shipping quotes possible right when you place your order for spa covers. We believe in honesty and building trust with our customers.
While we aim for complete accuracy, there can be instances where unforeseen circumstances impact shipping costs. However, our commitment is to minimize these situations. We’ve heard from customers frustrated by other companies that add unexpected shipping charges after an order is placed. While rare situations might require adjustments, Spa Mart prioritizes transparent communication about freight expenses for your spa cover needs.
Since 2019, the global landscape of freight and logistics has seen dramatic shifts. Economic factors have driven up transportation costs considerably, impacting prices across many industries, including spa covers. These increased freight costs are unfortunately a reality that all businesses must navigate. For Spa Mart, this has meant carefully evaluating our shipping policies to ensure we can continue providing value to all our customers.
Historically, Spa Mart has been pleased to offer free shipping to a large portion of the continental United States. To maintain overall affordability and absorb some of the significant freight increases, we’ve made a strategic decision regarding shipping surcharges. These surcharges are applied to specific regions where freight costs have risen most sharply. It’s important to note that these surcharges only represent a fraction of the actual increased shipping expenses we incur to deliver to these locations.
Many customers across the majority of the continental US continue to benefit from free shipping on spa covers from Spa Mart. This approach allows us to keep our base prices competitive and accessible to as many customers as possible. By implementing targeted surcharges where necessary, we can balance the rising costs of freight while still delivering exceptional value and service.
The following states currently have a spa cover shipping surcharge applied at Spa Mart: Alaska, Hawaii, California, Oregon, Washington, Utah, Idaho, Montana, North Dakota, South Dakota, New Mexico, Arizona, Colorado, Nevada, and Wyoming. We appreciate your understanding as we navigate these industry-wide changes. Our goal at Spa Mart is to continue providing high-quality spa covers with the most transparent and fair pricing possible, ensuring your satisfaction remains our top priority.
We encourage you to explore our wide selection of spa covers at Spa Mart and experience our commitment to transparent pricing and excellent customer service. We are here to help you find the perfect spa cover and answer any questions you may have about shipping or our products.