La Serena Resort & Spa, nestled in the heart of Palm Springs, offers a haven of tranquility with its exceptional facilities and services. Based on guest experiences, this adult-only retreat provides a relaxing and sophisticated atmosphere, ideal for couples and solo travelers seeking a peaceful getaway.
One of the standout features highlighted in La Serena Resort & Spa reviews is its convenient central location and the array of amenities available to guests. Exploring the local area is made easy with complimentary bike rentals, allowing visitors to discover Palm Springs’ charming cycle routes at their own pace.
The resort boasts two refreshing pools, each catering to different preferences. The main pool, situated between the reception and restaurant, is generously sized and furnished with comfortable loungers. Guests can enjoy complimentary beach towels and flavored water, enhancing their poolside relaxation.
For a more secluded and intimate experience, the Whispers Spa area features a smaller pool complete with a jacuzzi. This serene space, also surrounded by loungers, provides a quiet retreat for unwinding before or after spa treatments. The proximity to the massage rooms further contributes to the peaceful ambiance of this area.
La Serena Resort & Spa’s adult-only policy (for guests 21 and over) is consistently praised in reviews for creating a serene and child-free environment. This ensures a tranquil atmosphere throughout the property, allowing guests to fully immerse themselves in relaxation.
Parking convenience is another frequently mentioned positive aspect in La Serena Resort & Spa reviews. Guests arriving by car will find ample parking options, including street parking on Belardo Road with no restrictions and designated hotel parking spaces at the rear on Cahuilla Road. The presence of an enclosed private parking lot, possibly equipped with electric vehicle charging, adds further convenience for environmentally conscious travelers. It is advisable to confirm EV charging availability directly with the resort prior to arrival.
While the overall experience at La Serena Resort & Spa is highly positive, some reviews mention minor areas for improvement. One guest noted difficulties with online massage booking and inconsistencies between online treatment descriptions and actual availability. Booking spa services directly at reception is recommended for clarity and ease.
The La Serena Therapeutic massage, while generally considered decent, received mixed feedback in one review. The 90-minute treatment, priced at $185 with an additional 20% service charge, was perceived as slightly rushed. The optional “add-on” of essential oils for an extra $15 was also mentioned as potentially overpriced, given the minimal quantity used and the therapist’s limited knowledge of oil combinations.
Another point raised in a review concerned a billing error upon check-out, with an incorrect charge for an additional massage. While this issue was presumably resolved, it highlights the importance of carefully reviewing the final bill. Follow-up communication regarding the bill was also reported as lacking in one instance.
Despite these minor points, La Serena Resort & Spa consistently receives positive reviews for its excellent facilities, tranquil atmosphere, and convenient location. The resort offers a genuinely relaxing and sophisticated Palm Springs experience, making it a desirable destination for discerning travelers seeking serenity and rejuvenation. For those seeking a peaceful adult-only escape with well-maintained facilities and a central Palm Springs location, La Serena Resort & Spa is a compelling choice, as reflected in numerous positive reviews.