To streamline the payment process, Hill Palace Hotel & Spa requires payment before arrival via bank transfer. Following your booking, the property will reach out to you with comprehensive instructions to facilitate this secure transaction.
In accordance with government directives aimed at minimizing the spread of Coronavirus (COVID-19), Hill Palace Hotel & Spa is currently unable to accommodate guests from certain countries, as per prevailing guidelines and during specified dates where such restrictions are in effect. We appreciate your understanding and cooperation in adhering to these necessary measures.
In response to the ongoing Coronavirus (COVID-19) situation, enhanced safety and sanitation protocols are rigorously implemented at Hill Palace Hotel & Spa. These measures are designed to ensure the well-being of all our guests and staff, providing a safe and comfortable environment throughout your visit. Please note that food and beverage services at the property may be offered in a limited capacity or may be temporarily unavailable due to Coronavirus (COVID-19) related adjustments.
In line with government regulations to mitigate Coronavirus (COVID-19) transmission, Hill Palace Hotel & Spa can currently only accept bookings from essential workers and permitted travelers, during periods where such guidelines are mandated. Guests will be required to provide valid documentation upon arrival as reasonable evidence of their eligibility. Failure to present the necessary proof will unfortunately result in the cancellation of your booking upon arrival.
As a consequence of Coronavirus (COVID-19), Hill Palace Hotel & Spa has temporarily suspended its shuttle service. Furthermore, due to Coronavirus (COVID-19), the property is diligently taking proactive steps to safeguard the health and safety of both guests and staff. As a result, certain services and amenities may be operating at a reduced capacity or may be temporarily unavailable. We appreciate your patience and understanding as we navigate these challenging circumstances. Reception and service operating hours at Hill Palace Hotel & Spa have also been reduced in response to Coronavirus (COVID-19).
To comply with government guidelines aimed at minimizing Coronavirus (COVID-19) transmission, Hill Palace Hotel & Spa may request supplementary documentation from guests to verify identity, travel itinerary, and other pertinent information, during dates where such guidelines are in effect. We thank you for your cooperation in providing the necessary information to ensure a safe environment for everyone. Regrettably, the spa and gym facilities at Hill Palace Hotel & Spa are currently unavailable due to Coronavirus (COVID-19) related restrictions.
Due to Coronavirus (COVID-19), Hill Palace Hotel & Spa strictly adheres to physical distancing measures throughout the property. Finally, owing to Coronavirus (COVID-19), we kindly request that you ensure your booking at Hill Palace Hotel & Spa aligns with local government guidelines of your destination, encompassing but not limited to the purpose of travel and maximum permissible group size. Wearing a face mask is mandatory in all indoor common areas within Hill Palace Hotel & Spa, as a precautionary measure against Coronavirus (COVID-19).