1) Understanding Cookies

Cookies are small text files that websites, like Delta Spa’s online platform, send to your device (computer, tablet, or mobile phone). These files are stored by your web browser and are sent back to the website each time you revisit it. This process allows websites to recognize your device and remember certain information about your visit. Think of them as digital identifiers that help websites provide a more personalized and efficient experience.

While browsing websites, including those related to services like Delta Spa, your device may also receive cookies from different web sources or servers. These are known as “third-party” cookies and can originate from elements embedded in the site you are visiting, such as images, maps, or social media sharing buttons.

Cookies are widely used and serve various purposes. They are essential for tasks like verifying your identity, keeping you logged into your account during a session, and remembering your preferences, such as language or location, when you return to a website like Delta Spa’s booking portal.

Generally, cookies are categorized as either session cookies or persistent cookies. Session cookies are temporary and only last for the duration of your browsing session. They automatically expire and are deleted when you close your browser. Persistent cookies, on the other hand, remain on your device for a longer period, even after you close your browser, allowing websites like Delta Spa to remember your settings and preferences for future visits.

2) Types of Cookies We Utilize

Websites, including those promoting wellness and relaxation experiences like Delta Spa, typically use two main categories of cookies:

1. Technical Cookies: These are essential cookies that are directly set by the website owner (first-party cookies) to ensure the website functions correctly and efficiently. For Delta Spa’s website, technical cookies are crucial for:

• Session or Navigation Cookies: These cookies are vital for enabling you to navigate the website and use its essential features. They allow you to log in to secure areas, such as your Delta Spa account, easily fill out forms, and complete booking transactions securely.

• Functional Cookies: While not strictly necessary for the website to function, functional cookies enhance your experience by remembering your preferences. For example, Delta Spa might use these to remember your preferred language, font size, or saved spa packages for quicker access in the future.

• Analytical (or Statistical) Cookies: When used directly by the website operator to gather aggregated information about website traffic and user behavior, these cookies are also considered “technical cookies”. Delta Spa may use these to understand how visitors use their site, which pages are most popular, and how users navigate the booking process, helping them improve the website’s usability.

Technical cookies generally do not require user consent for installation because they are necessary for the basic functioning of the website. However, you have the option to block or remove technical cookies through your browser settings. Please note that disabling or deleting technical cookies may prevent you from accessing certain parts of the Delta Spa website or using some of its services, such as online booking.

2. Profiling Cookies: These cookies are designed to create user profiles based on browsing behavior. They are often used to deliver targeted advertising tailored to your interests. However, it’s important to note that Delta Spa’s website, as described below, does not utilize these types of cookies. Profiling cookies, as defined by privacy regulations, include:

• Statistics managed by third parties for advertising purposes.
• Advertising profiling cookies designed to track user interests for targeted ads.
• Retargeting cookies used to show you ads based on your previous browsing activity.
• Social network cookies used to track users across social media platforms.

Both technical and profiling cookies can be further categorized based on their source:

• First-Party Cookies: These are set directly by the website you are visiting, such as Delta Spa’s official website.
• Third-Party Cookies: These are set by external companies or domains, often through embedded code on the website. They are used to integrate additional functionalities, such as social media widgets or advertising networks. Delta Spa’s website, as stated in section 3, does not utilize third-party cookies.

3) Cookies Used by Delta Spa’s Website

Delta Spa is committed to user privacy and online experience. Therefore, deltamed.biz (representing Delta Spa’s online presence) does NOT use profiling cookies. This means we do not employ cookies designed to create user profiles for the purpose of sending targeted advertising or tracking your browsing habits for marketing purposes. Your privacy while exploring Delta Spa’s online offerings is paramount.

Furthermore, Delta Spa’s website does NOT use third-party cookies. All cookies used are first-party cookies, directly serving the functionality and user experience of the Delta Spa website itself.

Delta Spa’s website utilizes session cookies primarily for managing secure access to online services. These session cookies are temporary and are not permanently stored on your computer. They are deleted when you close your browser. Their use is strictly limited to transmitting session identifiers (random numbers generated by the server) that are necessary for secure and efficient navigation of the site and managing your bookings or account information on Delta Spa’s platform. Disabling these session cookies will prevent you from using Delta Spa’s online services that require login.

Delta Spa also employs Technical Cookies for statistical monitoring and website performance analysis. In particular, we utilize Google Analytics, a service provided by Google, Inc. (“Google”), to generate anonymous statistics about website usage. This helps us understand how users interact with Delta Spa’s website and allows us to continually improve its design and functionality to better serve our customers seeking relaxation and wellness experiences.

These monitoring cookies can be disabled without affecting your ability to browse the informational content of the Delta Spa portal. Instructions on how to disable cookies are provided in the next section.

Google Analytics uses first-party cookies that do not store personally identifiable information. The data generated by these cookies about your use of the Delta Spa website (including your anonymized IP address) is transmitted to and stored by Google on servers in the United States.

Google, acting as an independent data controller, uses this information to evaluate your use of the website, compile reports on website activity for Delta Spa, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties when legally required or when third parties process the information on Google’s behalf. Importantly, Google will not associate your IP address with any other data held by Google.

For detailed information about Google’s privacy practices regarding Google Analytics, please refer to Google’s Privacy Policy: http://www.google.com/intl/en/analytics/privacyoverview.html

For a broader understanding of Google’s overall privacy policies, please visit: https://policies.google.com/privacy?hl=en.

By using Delta Spa’s website, you consent to the processing of data about you by Google in the manner and for the purposes outlined above, helping us enhance your online experience and improve our services.

4) Managing Your Cookie Preferences (Opt-Out)

You have the ability to control the use of cookies through your browser settings. You can opt-out of cookies by adjusting your browser settings to block cookies. Below are links providing instructions on how to disable cookies for the most popular web browsers. For other browsers, please consult the help documentation typically accessible by pressing the F1 key.

Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-US&p=cpn_cookies

Mozilla Firefox: https://support.mozilla.org/it/kb/Bloccare%20i%20cookie?redirectlocale=en-US&redirectslug=Blocking+cookies

Apple Safari: https://www.apple.com/legal/privacy/it/cookies/

Please be aware that completely disabling cookies in your browser may impact your ability to use all interactive features of the Delta Spa website, particularly those requiring login or session management.

Alternatively, if you wish to disable only Google Analytics cookies used for website statistics, Google provides an opt-out browser add-on that you can install.

4.1) Detailed Browser Configuration for Cookie Management

This section provides step-by-step instructions on how to manage cookie settings in popular web browsers.

• Chrome

• Launch the Chrome Browser.

• Click the Chrome menu icon (three dots) in the browser toolbar, next to the address bar.

• Select “Settings”.

• Click “Advanced” at the bottom of the Settings page.

• In the “Privacy and security” section, click “Content settings”.

• Click “Cookies”.

• Here, you can customize your cookie settings, including:

1. Allow websites to save cookie data.
2. Clear cookies and site data when you quit Chrome.
3. Block third-party cookies.
4. Block all cookies.
5. Create exceptions for specific websites.
6. View and remove individual cookies.

• Mozilla Firefox

• Open the Mozilla Firefox Browser.

• Click the Firefox menu icon (three horizontal lines) in the browser toolbar.

• Select “Options”.

• Choose the “Privacy & Security” panel.

• Under “Cookies and Site Data”, you can configure settings such as:

1. Blocking cookies and site data (all cookies, or third-party cookies).
2. Managing exceptions for specific websites.
3. Clearing cookies and site data on Firefox close.

• Under “History”, by selecting “Use custom settings for history”, you gain more granular control, including:

1. Accepting third-party cookies (always, from visited, or never).
2. Specifying how long to keep cookies (until they expire, until Firefox closes, or ask every time).
3. Removing individual cookies.

• Internet Explorer

• Start the Internet Explorer Browser.

• Click the “Tools” button (gear icon) and select “Internet Options”.

• Click the “Privacy” tab.

• Under “Settings”, adjust the slider to choose your desired level of cookie control:

1. Block all cookies.
2. Allow all cookies.
3. Customize settings for specific websites by moving the slider to a medium setting and clicking “Sites” to add website-specific rules.

• Safari

• Launch the Safari Browser.

• Click “Safari” in the menu bar, select “Preferences”, and then click “Privacy”.

• In the “Cookies and website data” section, choose how Safari should handle cookies:

1. Block all cookies.
2. Allow from current website only.
3. Allow all cookies.

• To see which websites have stored cookies, click “Manage Website Data”.

• Safari iOS (Mobile Devices)

• Open the iOS Safari Browser.

• Go to “Settings”, then “Safari”.

• Tap “Block Cookies” and choose from: “Never”, “From Third Parties and Advertisers”, or “Always”.

• To delete all cookies stored by Safari, go to “Settings”, then “Safari”, and tap “Clear History and Website Data”.

• Opera

• Open the Opera Browser.

• Click “Opera” in the menu bar, select “Settings” (or “Preferences” on macOS).

• In the left sidebar, click “Privacy & security”.

• Under “Cookies”, select your preferred option:

1. Allow all cookies.
2. Block third-party cookies in private browsing mode.
3. Block all cookies.

This detailed guide empowers you to understand and manage cookies in relation to your online experience with Delta Spa and across the web, ensuring you have control over your privacy and browsing preferences.