The Ritz-Carlton Spa, Los Angeles offers a luxurious and rejuvenating experience for those seeking the best spa treatments in the city. Whether you’re a guest at The Ritz-Carlton, Los Angeles or JW Marriott Los Angeles, LA Live, or a visitor to the city, the spa provides a tranquil escape from the urban bustle. Access to spa facilities like the steam room and relaxation lounges is available to hotel guests for a nominal fee if they are not receiving spa services. Non-hotel guests must book a spa service to enjoy the facilities.
Spa treatments, including access to the men’s and women’s locker rooms, are exclusively for guests aged 18 and older. However, salon services such as haircuts, makeup application, manicures, and pedicures are available for guests aged 15 and older, with a parent present throughout the service. Younger guests are welcome to inquire about services through the Spa Concierge. For expectant mothers, certain treatments are available, and the spa staff can provide guidance on suitable options. Be sure to inform the reservation agent of any health concerns, allergies, or pregnancy when booking. Requests for male or female therapists can also be made at the time of booking.
To maximize your relaxation, arrive 30 minutes before your scheduled appointment to enjoy the steam rooms and lounges. Arriving late will shorten your treatment time, as treatments end on time to avoid delaying subsequent guests. The full treatment fee will be charged regardless of late arrival. Shaving is recommended but not required for men before facials, and should be done at least two hours prior. Shaving is not recommended before body treatments or hair removal services.
Most body treatments are enjoyed without clothing, but disposable undergarments are available upon request. During all treatments, your body will be fully draped except for the area being treated. Robes and slippers are provided in the lounges for use before and after treatments. Your comfort is paramount. Feel free to communicate any preferences regarding room temperature, massage pressure, or music volume to your therapist. Cell phones and pagers should be turned off within the spa.
Hotel guests can store valuables in their in-room safes. Lockers are available for other guests to secure personal belongings. A 20% staff charge is added to each service, distributed among therapists (18%), the Spa Concierge (1%), and Spa Attendants (1%). Additional gratuities for your therapist are at your discretion. Cancellations require at least six hours’ notice to avoid the full service charge. A credit card is required for reservations. Same-day changes incur a $65 rescheduling fee. Cancellations for packages or private parties require 24 hours’ notice unless otherwise specified in a signed contract. Please note that food and beverages are not permitted within the spa.
The Fitness Center and yoga classes are open to those 12 and older. Guests aged 13-17 must be accompanied by an adult, while those 18 and older can attend unaccompanied.