Anelia Resort And Spa in Mauritius presents a mixed experience, as reflected in a recent guest review. While aspects of the resort are commendable, potential visitors should be aware of certain areas that may require attention. This detailed review aims to provide a balanced perspective on what guests can expect during their stay at Anelia Resort and Spa.
One of the frequently praised aspects of Anelia Resort and Spa is its staff. Guests consistently describe the staff as friendly and hardworking. Their welcoming demeanor contributes positively to the overall atmosphere of the resort. The spaciousness of the rooms is another highlight, offering guests ample space to relax and unwind. Each room is equipped with practical amenities designed to enhance comfort during your stay.
In-room amenities include a kettle for tea and coffee, accompanied by powder milk and sugar, catering to guests who appreciate a hot beverage in their rooms. Disposable slippers are provided for added convenience and hygiene. Essential appliances such as a hairdryer, TV, safe, ceiling fan, and air conditioning are also standard in each room, ensuring a comfortable environment regardless of the Mauritius weather. A phone is available for internal and external communication. Furthermore, each room features a private patio furnished with a table and two chairs, offering a pleasant outdoor space to enjoy the resort’s surroundings or dry wet clothes.
However, the review also points out areas where Anelia Resort and Spa could improve to elevate the guest experience. Maintenance appears to be an area needing attention. Issues such as incompletely finished baseboards, vanity siding requiring varnish or paint, and broken patio door latches were noted. These maintenance concerns, while seemingly minor individually, can collectively impact the perceived quality of the accommodation. Room aesthetics could also be enhanced with more refined wall finishes.
Cleanliness is another factor highlighted in the review. While daily wet mopping is conducted, the absence of vacuuming may be noticeable, particularly for guests with higher cleanliness standards. Concerns about pests, including cockroaches and ants, were also mentioned, suggesting a need for more robust pest control measures. Public areas, such as corridors, may also benefit from more frequent and thorough cleaning schedules.
The breakfast experience at Anelia Resort and Spa is described as adequate, with an American-style buffet. However, guests should be aware that full food availability may be delayed until around 8:00 am, even though the stated serving time starts earlier. A less desirable aspect of the breakfast setting is the presence of birds and flies, which can be disruptive to diners. Addressing this issue would improve the overall dining atmosphere.
The resort grounds are expansive, which can be a positive attribute, but the review indicates that evening lighting may be insufficient. Navigating the compound at night, especially in the initial days of a stay, could be challenging due to dim lighting and potentially confusing layout. Improved directional signage and better illumination of pathways and building labels would significantly enhance guest wayfinding and safety during the evening hours.
In summary, Anelia Resort and Spa offers several appealing features, including friendly staff, spacious and well-equipped rooms, and a pleasant patio for each guest. However, potential guests should be mindful of the areas identified for improvement, particularly concerning maintenance, cleanliness, breakfast environment, and evening lighting. While the reviewer’s overall rating suggests a satisfactory stay, addressing these points would undoubtedly contribute to a more consistently positive and enhanced experience at Anelia Resort and Spa.