Before Your Service
Planning your visit to a day spa in Charlotte, NC? The Ritz-Carlton Spa, Charlotte, offers a luxurious and rejuvenating experience. Reservations are highly recommended and can be made by calling 704.972.4370 or requesting a service online. Booking at least one week in advance is encouraged to secure your preferred treatment time. The spa’s reservation specialists can provide guidance in selecting treatments and crafting a personalized spa day tailored to your needs. The spa welcomes both hotel guests and external visitors. External guests with a treatment booked can enjoy the spa facilities throughout the day, along with complimentary valet parking.
Arriving 15 minutes prior to your scheduled appointment allows time to unwind in the lounge and water feature areas, enhancing your overall relaxation. While shaving is recommended for men before a facial, it should be done at least two hours prior. Shaving is not advised before body treatments or hair removal services. Lockers are provided for clothing, but it’s recommended to leave valuables in your hotel room safe or at home. Cell phones and pagers must be turned off within the spa.
Treatments and Services
The Ritz-Carlton Spa in Charlotte offers a wide array of treatments and services. Spa services are available for guests 18 years and older, while salon services cater to all ages. The Relaxation Lounge is exclusively for adults 18 and older.
Hotel guests enjoy complimentary access to The Fitness Center and Aqua Lounge. Access to the Spa Vitality and Relaxation Lounges can be purchased for $50 per day. Non-hotel guests can purchase a day pass to all spa facilities for $175, excluding Fridays, Saturdays, Sundays, and holidays. Complimentary valet parking is provided for all spa guests receiving treatments, including local residents.
Upon Arrival
At The Ritz-Carlton Spa, Charlotte, your comfort is paramount. Most body treatments are enjoyed without clothing, but you are welcome to wear whatever makes you comfortable. Disposable underwear is available upon request. During treatments, your body will be fully draped, except for the specific area being treated. Robes and slippers are provided in the men’s and women’s lounges for use before and after treatments.
During your treatment, feel free to communicate any discomfort regarding room temperature, massage pressure, music volume, or any other concerns to your therapist. Your spa experience is about your well-being and relaxation.
Health Questions
When booking your appointment, inform the reservation agent of any health conditions, such as high blood pressure, allergies, physical ailments, disabilities, or pregnancy. Certain services may be contraindicated, particularly during the first trimester of pregnancy.
While some services are not recommended during pregnancy, numerous beneficial treatments can be enjoyed. Inform the spa reservation agents about your pregnancy so they can offer suitable recommendations.
The Ritz-Carlton Spa, Charlotte Policies
Arriving late for your appointment will unfortunately shorten your treatment time, potentially reducing its effectiveness. Your treatment will conclude on time to avoid delaying the next guest, and the full service fee will be charged. A 20% gratuity is automatically added to your service charge for your convenience. Additional gratuities are at your discretion.
Payment for spa services is required at the time of booking. Major credit cards and traveler’s checks are accepted. Hotel guests can charge spa services to their room bill. Gift cards are available for purchase starting at $25.
A 24-hour cancellation notice is required to avoid a full service charge. Rescheduling within 24 hours incurs a $100 move fee. Group bookings are subject to a four-week cancellation policy. Enjoy your experience at The Ritz-Carlton Spa, a premier day spa in Charlotte, NC!