The Atlantic Hotel and Spa in Fort Lauderdale offers a luxurious spa experience. To ensure a smooth and enjoyable visit, familiarize yourself with the following spa policies and frequently asked questions.

Spa Policies at Atlantic Hotel and Spa

Spa Day Pass: A day pass is available for $50 per person, per day, exclusively for registered hotel guests.

Cancellation and Late Arrival: A 24-hour notice is required for cancellations or changes to spa services. Failure to provide adequate notice will result in a 50% charge of the original service price. Late arrivals will result in a shortened service time to accommodate other scheduled guests. A credit card is required to secure all appointments.

Gratuities: A 20% gratuity, calculated on the original service price, will be automatically added to your bill. Additional gratuities are appreciated for exceptional service.

Age Restrictions: Guests must be 18 years or older for massages, body treatments, and use of the spa facilities. Facial treatments are available for guests 16 years and older. Access to the pool, gym, and other spa amenities is restricted to guests receiving spa treatments.

Gift Certificates: Gift certificates are available for purchase at the spa desk or over the phone, making them a perfect gift for any occasion.

Frequently Asked Questions about the Atlantic Hotel and Spa

What to Bring: The spa provides robes, towels, slippers, private lockers, and toiletries. It’s recommended to bring a swimsuit and comfortable clothing. Please refrain from wearing jewelry.

Phone Policy: To maintain a tranquil spa environment, please refrain from using cell phones and electronic devices. Speaking softly is appreciated. Photography and videography are prohibited in the locker area.

Arrival Time: Arriving 30 minutes before your scheduled appointment allows time to check in, change, and relax before your service. Spa facility hours are from 9:00 am to 4:30 pm.

Attire During Massages: Dress comfortably. While complete undressing is customary for spa services, your body will be fully draped during the massage, with only the area being worked on exposed.

Pregnancy and Spa Use: Pregnant guests are welcome. However, the sauna, steam room, and jacuzzi are not recommended due to potential health risks. Prenatal massages are available for guests in their second or third trimester, with physician approval recommended.

Spa Access for Non-Hotel Guests: Non-hotel guests must book a spa treatment with a minimum duration of 50 minutes to access the spa facilities.

Alcohol Policy: Alcoholic beverages are not permitted within the spa. For guest safety, the spa reserves the right to refuse service or facility access.