Spa One offers a luxurious and rejuvenating experience. To help you prepare for your visit, we’ve compiled answers to frequently asked questions.
Cancellation Policy at Spa One
We understand that plans change. If you need to reschedule or cancel your appointment, please provide 24 hours’ notice to avoid a charge. For package cancellations, 48 hours’ notice is required. This allows us to accommodate other guests and our service providers.
What to Bring to Spa One
We provide everything you need for a relaxing experience, including a robe, towel, and slippers. Locker amenities such as shower gel, shampoo, conditioner, and moisturizer are also provided. Feel free to bring your bathing suit if you’d like to enjoy our Jacuzzi in the women’s lounge.
Arriving at Spa One: Timing is Key
Please arrive at least 20 minutes prior to your scheduled appointment. This allows ample time for check-in, changing, and familiarizing yourself with the spa facilities.
Preparing for Your Spa One Treatment
We recommend showering before your treatment. Clean skin allows for optimal absorption of beneficial oils and enhances the effectiveness of your chosen service.
Spa One and Pregnancy
Pregnancy is a special time, and we offer services tailored to your needs. Enjoy our prenatal massage (recommended after the first trimester), manicures, pedicures, or organic facials designed for expectant mothers.
Health Benefits of Spa One
A visit to Spa One guarantees immersion in a relaxing environment, effectively reducing stress. Stress reduction significantly contributes to overall well-being. We also offer programs to help you make lasting lifestyle changes for long-term health benefits.
Age Requirements at Spa One
Guests must be eighteen years of age or older to enjoy our spa services.
Addressing Health Concerns at Spa One
Please inform the Spa Receptionist of any physical ailments, disabilities, or allergies when booking your appointment. Also, notify your therapist before your treatment begins.
Attire During Spa One Treatments
Your comfort is our priority. While it’s customary to disrobe completely for spa services, we want you to feel at ease. Our therapists are expertly trained in draping techniques to ensure your privacy and modesty throughout your treatment.
Service Charges at Spa One
A 22% service charge is automatically added to each spa service for your convenience. This charge is distributed among the spa staff members who attend to you during your visit. Additional gratuity for exceptional service is at your discretion.
Spa One Etiquette
To ensure a tranquil and enjoyable experience for all guests, please observe the following: arrive on time, respect the quiet and privacy of others, and refrain from using cell phones and electronic devices.
Parking at Spa One
Complimentary valet parking is available for all Spa One guests. Please inform our valet team of your appointment upon arrival.