Guest Identification and Check-In Procedures
Valid photo identification is required at check-in for all guests. This is in accordance with government regulations, mandating photo ID for individuals 18 years and older. The standard check-in and check-out times are clearly stated on our website. Please book your stay accordingly, as early check-in or late check-out may not always be possible.
Occupancy Limits and Booking Confirmations
Each room or hall at Sheen Woods Riverside Resort & Spa has a specific occupancy limit, detailed on our website. Adherence to these limits is strictly enforced. Your booking confirmation acknowledges receipt of your accommodation request. However, Sheen Woods Riverside Resort & Spa reserves the right to modify or cancel bookings in unforeseen circumstances. While unlikely, this may occur due to operational necessities or situations beyond our control.
Facility Expectations and Potential Disruptions
Sheen Woods Riverside Resort & Spa strives to provide a comfortable experience. While our accommodations offer essential amenities, unforeseen disruptions such as power outages or lift unavailability might occur. We appreciate your understanding in such situations. We are not liable for modifications, cancellations, or refunds due to events beyond our control, including natural disasters, political unrest, or operational issues with third-party services like airlines or transportation.
Liability and Service Scope
Sheen Woods Riverside Resort & Spa’s liability in case of incidents is limited to the convenience fee. We provide services to the best of our ability, based on information available to us. We do not guarantee any specific outcome or experience. While we offer guidance, it is your responsibility to ensure our services meet your individual needs.
Website Purpose and Disclaimer
The purpose of our website is to promote tourism and showcase the offerings of Sheen Woods Riverside Resort & Spa. We do not endorse any particular place or religion. We encourage guests to familiarize themselves with local customs and regulations.
Updates to Terms and Conditions
Sheen Woods Riverside Resort & Spa may update these terms and conditions periodically. Please refer to our website for the most current version. By booking a stay at Sheen Woods Riverside Resort & Spa, you acknowledge and agree to these terms and conditions.